We are currently seeking a Customer Service Associate for our Cambridge, Ontario facility.
General Description:
This opportunity to work in an entrepreneurial-oriented culture, will allow the successful candidate to influence and drive Customer Service improvements hands on in a collaborative and fast paced environment.
You will work cohesively with Sales, Logistics and Operations – managing customer requests for agreements, services, reports and/or issues.
You will provide your customer support leadership to help coordinate services, deal with issues & concerns and maintain overall Customer Service Department objectives with orders and contracts.
Qualifications & Knowledge:
- 2-3 years’ experience working in Customer Service.
- College Diploma or University degree in Business.
- Leadership experience is considered an asset
- Strong multi-tasking skills with the ability to work well under pressure in a fast-paced changing environment.
- Exceptional listening skills. Ability to demonstrate patience and empathy while maintaining professionalism.
- Demonstrate solid analytical and problem-solving skills.
- Command strong organizational and follow through skills.
- Excellent verbal and written communication skills
Committed to investing in your future, training, competitive compensation, annual profit sharing and group benefit package.
As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check
If you are excited about this opportunity, we would love to hear from you. Greentec is an equal opportunity employer so please inform us if you need accommodations if you are selected to participate in our recruitment process.
We thank all candidates who apply but advise that only those to be interviewed will be contacted.
If you would like to apply for this position, please submit your resume titled “Customer Service Associate” by selecting Apply Now.